soga skrev: Har kigget min HEM database igennem, og kan se at jeg ikke får nogle hænder importeret derinde.. Så det er første step, at finde ud af hvordan man importere hænderne.
Hvor er jeg dog træt af at de lorte klienter eurositesne smækker sammen :(
Har fået denne fra HM2-support, så der er nok løsningsmuligheder, god fornøjelse :):
Hello,
I'm sorry to hear you're having issues with the software.
Uninstall Ipoker, deleting the settings.
Then re-install it, right-clicking the setup file and running as administrator. This will keep it from creating a hand history folder that it cannot write hands to.
Add the folder in Site setup. http://hm2faq.holdemmanager.com/questions/742/iPoker+Setup
C:\Users\username\AppData\Local\skin\data\playername\History\Data
Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/questions/101/Options+%7B47%7D+Hand+Importing+%7B47%7D+Site+Time+Adjustment
Please see this FAQ on how to use table finder http://hm2faq.holdemmanager.com/questions/1441/How+is+Table+Finder+utilized+if+the+HUD+does+not+appear%3F
If you continue to have problems:
Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager. They can block the database folder, keeping us from writing to it. In some cases, we have seen them corrupt Windows to the point the hard drive needs to be reformatted. We do not recommend using them at any time with HM2. We recommend Microsoft Security Essentials or Kaspersky for the lowest chance of HM2 conflicts while staying protected against viruses.
Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:
1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Please install the latest version: http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe
- After downloading, you should right-click the file, go to properties and click unblock.*
* If you do not see an 'unblock' option you can ignore this step.
- Then, right click the file and run as administrator.
4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender (unless you are using Windows 10, in which case it should be enabled), and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/questions/1011/Software+Security+Problems+%28Firewall%29#MSES
5) Install Microsoft Security Essentials (unless you are using Windows 10) for antivirus/malware protection and update it - https://support.microsoft.com/en-us/help/14210
If none of that helps:
Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - http://hm2faq.holdemmanager.com/questions/1421/What+can+be+done+if+the+HUD+does+not+work%3F
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support%3F
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Ed