... og underlig support.
www.pokerhand.org/index.php?page=view&hand=188718
Hånd fra tournering den 8. december. Det undrede mig hvordan Amedee01 kunne vinde over Wagypot1"s par 8.
Jeg sendte en mail via deres formular, uden at høre fra dem, så i dag fandt jeg support-chatten:
chat 13.12-2005 kl 13.45
Dana1 has joined.
Gainja: I played a tournament a few days ago, one hand ended with: "Dealer >> (Hand# 6577501) Amedee01 won $3600 with A Pair of Aces" - but Amedee01 mucks his hand. Also when I go to My History to replay the hand, he still mucks his hand, beating a pair of 8s. How"s that possible?
Dana1: hello
Gainja: hi
Dana1: I have located your account. Before we proceed, please confirm the first 2 characters of your password.
Gainja: umm?
Gainja: you can"t be serious?
Gainja: asking for password is... well... I don"t wanna be rude, but it doesn"t seem like the right thing to do
Dana1: Its part of the security question that we ask.
Gainja: how about you just email me your reply then?
Gainja: not gonna give out my password
Dana1: I have only asked for the first to characters from your password not all of it
Gainja: I sent the question by filling out the form shortly after the tournament ended, and am surprised I haven"t received any reply to it
Gainja: so really just wondering if anybody is looking into it, if I"m not gonna hear anything about it, if nobody cares if people can much their hand and beat a pair...
Dana1: it can take up to 24 hours for a reply Kasper
Gainja: it"s been over 90 hours allready
Dana1: what e-mail did you send it from
Gainja: played the tournament sometime on the 8th
Dana1: I can check if we have received your e-mail
Gainja: I filled out the form on the site
Dana1: which e-mail did you sent it from
Gainja: [e-mail]
Dana1: but I mean your e-mail
Dana1: let me check ok !
Gainja: same email I entered here
Dana1: One moment please...
Gainja: :)
Dana1: Kasper I have checked but I have been unable to locate an e-mail from yourself..Can I kindly ask that you resend it again
Dana1: once you send it let me know And I`ll get it out of the queue for you
Dana1: and attend to it as fast as I can
Gainja: ok
Dana1: once you send it give it 10 minute and contact me and i`ll get the email for you
Dana1: I really wish i could do this on line but I cant
Dana1: anything else I can do for you?
Gainja: I"ve sent it
Dana1: ok
Gainja: nothing else no, just really curious about that hand :)
Gainja: thank you
Dana1: let me check
Dana1: still not here
Dana1: I got it
Dana1: do you know the buy in?
Gainja: freeroll
Dana1: ok
Dana1: just stay on line for me
Gainja: I"ll be here :-)
Dana1: One moment please...
Dana1: on your game history you will only have access to see your game
Dana1: only
Gainja: I was playing the hand
Gainja: I folded preflop
Dana1: would you know the hand number
Gainja: 6577501
Dana1: so you had a pair of 8?
Gainja: no
Gainja: player named Wagypot1 did
Dana1: ok
Dana1: when did you play this game?
Gainja: 12 08 14:56:43 2005
Gainja: that"s the timestamp in my hand history
Gainja: CET time I suppose
Dana1: One moment please...
Dana1: One moment please...
Dana1: i`m trying to locate the game, you sure thats the right number?
Gainja: Pacific Hand History for Game 6577501
Dana1: Is this a real money account or practice play?
Gainja: real money
Gainja: won a dollar :D
Dana1: please can you confirm at least the first letter of your password..to make sure i have the right account?
Gainja: (xxxxxxxxxxxxxxx)
Dana1: :)
Dana1: so it was a tournament?
Gainja: yeah it was a $50 freeroll
Gainja: is there a reason why my tournament history is now gone? It says Our records indicate that you have not participated in Pacific Poker tournam
PacificPoker suspekt...
Pacifics software er ikke fejlfri. Jeg oplevede følgende;
turnering, 3 mand tilbage.
mig: bjerge af chips
nr 2: en hel del
nr 3: lidt under en BB
jeg er i SB og fattigrøven er all in i BB. Den anden gut på button caller, og med AT beslutter jeg mig for at klikke på "raise". Det resulterer i en besked om at det er et "illegal bet", og alle knapper forsvinder. Jeg timer ud da jeg ikke kan foretage mig noget og bliver automucked. Pacific undskylder. Om det er rettet ved jeg ikke, jeg har ikke oplevet det siden.
Fjahgo den fejl er der stadig, den har jeg også oplevet, hvilket er pænt træls når man sidder med AA
chrja - Fjahgo
Samme skete for mig i en SNG på Pacific i dag.
Et par KK"s gik til spilde...
OS mig - er så træt af deres software og deres evige unskyldninger og at de vil få det fixet - der sker bare ikke en skid. Så nu efter de har sat raken op på cash games, og buy in til turneringer, samt fjernet de mest attraktive turneringer, har jeg langt om længe for en måned siden fået taget mig sammen til at hæve alt og slette deres lort fra min HD!