smidt ud af stars

#1| 0

poster den herinde da det er her jeg er mest, og har fået en del spørgsmål om hvorfor jeg er smidt ud.

og svaret er simpelt, det er i stars spillernes bedste interesse jeg ikke spiller imod dem, sådan som jeg har sprøjtet den sidste måned er det en syg ting at sige : O)

First of, imo er det fair jeg er smidt ud, jeg bad trodsalt selv om det, har været træt af stars længe, og ønsker lidt mindre felter og brød med vilje deres T/C for cashouts.

og så det lille faktum at jeg selv bad dem om at lukke min konto, det har jeg gjort før med succes hvor de ikke ville udbetale uden problemer, denne gang kaldte de dog mit bluff, optimalt så jeg helst ikke at den ligefrem blev lukket, men eftersom jeg alligevel var træt af stars kørte jeg den helt ud.


for de nysgerrige kommer her en stortset komplet email historik, har fjernet de indledende, fordi hvis man copypaster så står de af lort herinde, og stortset ulæselige, så stort arbejde bare i dem der er smidt op.

gider ikke folk tror det er pga jeg har snydt eller andet.


og så skal der selvfølgelig mere gang i fulltilt og party staking : O)


----- Original Message -----
From: xxxxofir.dk
Sent: 2009/08/18 14:49:37
To: [email protected]
Subject: RE: RE: PokerStars Support - Delay / Apologies

I wont send back to mrfrank87, since i dont know him well enough to trust him with these funds, he is a member at my pokercommunity.

The reason why I want it closed is that i dont like this policy, I have every month without exeption for a long time, played regularly with you, the main reason being that I always have fast access to my funds, this you have taken away, and partypoker, and fulltilt hasnt, therfore i will be more than happy to keep my online pokergame with them.

1: my account still needs to be closed, I dont play with sites who makes a fuss everytime i cash out, I always meet the requirements of play, and also have in this case.
2: if my only means of withdrawel, is to send the money to someone I dont trust, I will make a complaint to Isle of man wich I belive is your licensholder


You will have to find a fair way for me to get my money

1: send me a check
2: let me sell to whomever i want

anything other than that, will again result in a complaint to isle of man.

I dont want to make a fuss about this, but shipping money to a person i dont trust simply wont do.

Best Regards Dennis


Hello Dennis


-----Oprindelig mail-----
Fra: [email protected]
Dato: 18. august 2009 22:41:50
Til: xxxxxxxxofir.dk
Emne: RE: PokerStars Support - Delay / Apologies

Hello Dennis,

Thank you for your reply.

I am truly sorry, but this is not an option. You will need to either send those funds back to the original owner or play with them at our tables.

Your explanation in regards why you are not sending the funds back does not make sense to us, due to the fact that if you do not know such player good enough why did you trust him to send you these funds in the first place?

Please let us know your intentions and how are you planning on resolve the issues with these funds.

Regards,

Sean
PokerStars Security



----- Original Message -----
From: rxxxx.dk
Sent: 2009/08/18 17:34:56
To: [email protected]
Subject: RE: RE: PokerStars Support - Delay / Apologies

well, before getting this mail, I send the funds in my account to nollerdk a person which i trust, because we often have money out with eachother from before mentioned pokernet.dk a danish pokercommunity, shortly thereafter i got a msn message from Blend84 (one of your sites mtt players) that he needed som stars dollars, and since i trust him completely i sold them to him and only took a small loss in the currency exchange.

1: I got my money out
2: u got the money to stay on pokerstars
3: I consider this the best possible exit to this story.

If you want I can send links to your danish support team, who can read the topic where i helped mrfrank87 out with a transfer.

and i would like if you atleast would consider, making exeptions to players who rake more than enough every month for these kind of transfers, is it really players like me you are targetting with this rule ? I would have cashed out, and made atleast 800 fpp the last 12 days of this month, as i have done every month in order to maintain my vip level.

I understand that it is a problem, and expensive for you, that players cash out, if they arent playing, but that wasnt the case here, you just decided to treat a loyal player like a common scammer, who use your site only to move money, and i really recent that, im not a highroller by any means, but I play alot of 20+2 -215$ tours with you, and therefore, I recent the implications in your decision !

I consider this the end of this story, and any further harrasment of me or the persons in this mess, will get you alot of badwill.

Best regards Dennis Andreasen


>-----Oprindelig mail-----
>Fra: [email protected]
>Dato: 18. august 2009 23:51:00
>Til: xxxxx.dk
>Emne: RE: RE: PokerStars Support - Delay / Apologies

Hello Dennis,

Thank you for your e-mail.

Your account has been permanently closed. It will not be reopened under any circumstance.

Thank you for your time and cooperation.


Regards,

Jacob A.
PokerStars Security

More information about Security is available online at:
www.pokerstars.com/poker/room/support/security-faq/


efterfølgende kommer denne sådan lidt ud af det blå

Thank you for your email.

After further review of your account, we have concluded that it is not in
the best interest of our players to allow you to continue to play on
PokerStars.

Please understand that this policy has been put in place to protect
the integrity of our games and our License agreement.

All the best to you wherever you decide to play.

Kind regards,

Sophia
PokerStars Security










19-08-2009 02:53 #2| 0

Forstår ikke hvad du har gjort ??

Hvad ligger hele problemet i ?

19-08-2009 02:56 #3| 0

at live byttede $ fra tilt til stars og solgte dem videre uden at spille for dem...

så vidt jeg forstod =)

19-08-2009 02:57 #4| 0

thomass

problemet er at jeg trak penge fra fulltilt over på stars, for at cashe dem ud, det har alle deres aktive spillere altid kunnet uden problemer, det er der så kommet nye regler for, hvilket jeg brokkede mig over.

nu skal man spille enhver cashout igennem, før der var det bare generelt at hvis man spiller nok var de ligeglade med hvorfor man cashede ud, en lille udgift til dem, men det holdte deres regs glade.

fik så en mail om at jeg enten kun måtte trække ud igennem mrfrank herindefra, en jeg ikke kender godt nok til jeg vil gøre det, selvom jeg på ingenmåde tror han er en scammer, men 1400$ shipper jeg altså ikke bare til ukendte, ellers skulle jeg spille for dem.

fint tænkte jeg og sendte dem til noller herinde fra, og solgte dem til blend, og derfor er jeg smidt ud.

19-08-2009 03:38 #5| 0

FTP er jo også klasser over stars anyway :)

19-08-2009 06:24 #6| 0

jeg er frisk på at sende stars en besked på jeg også stopper hvis det er...
de er vel ligeglade da jeg kun laver fpp til guld hver månede. men hvis vi er mange tror jeg måske de vil overveje det igen...

måske fatter i ikke noget af hvad jeg har skrevet, men det er ik min skyld men de 4 flasker morgen der er blevet drukket..


19-08-2009 17:23 #7| 0

>You say its not in the best interest of your players to have me playing at
PokerStars ? what a sick statement ! would you mind telling me why ?
>
>1: I complain about your new vpp position about cashouts, in the past
cashouts was fine, aslong as you played a decent amount, which I always have.
>2: I go ahead and transfer the funds in my account to players who will use
the money on PokerStars, but i wont sent to a player i dont trust, I would
have asked him to send the money to blend84, but instead i just send it
directly, without the possibility of getting scammed.
>
>I would very much like to know, how I am a liability to the players at
pokerstars, what have i done that makes it the best interest of other
players that i dont play with them ?
>
>
>If i wanted i could have the first 30 danish players ask that you reinstate
me, im in no way a liability to other players !


Hello Dennis ,

Thank you for your email.

There has been a misunderstanding regarding the reason for the account
closure, please accept our sincere apologies for this inconvenience.

I have just found out that you made the specific request to close the
account and there was no fraudulent activity involved.

Please let us know if you want to want to reinstate your account ; if that
is the case , we will need a photocopy of your driver's license, front and
back, or other government issued photo ID.

Our fax number is +506-2295-6860. You can also scan your ID and send it via
email to the address [email protected].

Please understand that we have to make identity verifications occasionally
to make sure that PokerStars remains a safe and secure environment for its
players.

We appreciate your understanding and cooperation towards this matter.

Regards,

Sophia
PokerStars Security Team

19-08-2009 17:27 #8| 0

Back on base ;o)

19-08-2009 17:28 #9| 0

det bliver du jo nød til at sige ja til for at få dine penge?

19-08-2009 17:42 #10| 0

Agrassiv, nej for jeg valgte at være ligeglad med deres beslutning om jeg kun måtte trække pengene ud igennem mrfrank87, som jeg simpelthen ikke kender godt nok til at ville gøre det.

pengene hev jeg ud for næsen af deres security, og derfor blev den lukket, hende der skriver dette, svarer på en helt anden mail, det er to forskellige fra deres sikkerhed såvidt jeg kan bedømme.

jeg har ikke den store interesse i stars pt, og er ved at blive sat op på Ipoker, party og fulltilt, dette er mere end fint for mig pt, om jeg vender tilbage til dem på et senere tidspunkt er muligt.

har dog sendt dem en mail, de burde kunne forstå, hvor jeg skriver jeg tror hun har misforstået sagens forløb, og sagt hvorfor jeg blev bannet, og hun gerne må tage stilling til det udfra denne info.

19-08-2009 19:50 #11| 0

modtager man en buddytransfer på stars skal man spille 15 FPP for hver 100$ man vil trække ud, sådan har det været længe...

19-08-2009 20:16 #12| 0

addict, måske var forskellen at jeg denne gang tømte kontoen helt og de derfor stillede sig på bagbenene.

det ændrer dog ikke på at jeg denne måned og alle andre måneder i flere år har optjent rigeligt med point til 4-5k$ transfer hver eneste måned.

jeg har altid bibeholdt min vip-level, og jeg mangler endnu 400 points for det, hvilket som hver måned altid bliver grindet hjem. og obv også var blevet det her.

at stille sig på bagbenene i dette spot var for dem imo dumt, og de har ALDRIG gjort det før, og det er altså sick mange gange vi taler om her at jeg har samlet mine online penge og fået dem ført over på stars for så at trække ud, dette har somsagt aldrig været et problem.

At de så vælger at pisse på mig ved at sige jeg kun må overfører til en spiller jeg ikke stoler på er simpelthen under alt kritik.

Men jeg er nu blevet sat op på Ipoker, samt tilt og partypoker, jeg kommer ikke til at savne stars, selvom det dog nok vil betyde jeg lidt forsvinder herinde fra, da det meste af actionen foregår på stars.

det kan dog være jeg giver mig og indsender ID på et tidspunkt hvis jeg vil have de store felter igen.

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